I cleared my throat. “Ahem,” I said. I actually said that. Ahem.
The guys in IT broke off their conversation to look at me. It had something to do with, I don’t know. Security patches and dinosaurs. Some sort of cartoon. “You need something?” one asked.
“It is possible,” I began carefully, “that someone in this immediate vicinity has forgotten her laptop at home.”
They stared at me. I tried again.
“Someone in this immediate vicinity,” I said.
One of them started to grin. Once one started, it spread to the others.
“In this — approximate area,” I said loudly. “Someone has somehow neglected to bring their laptop in. It was an oversight and she freely admits it, but she was wondering–”
“Someone in the vicinity?” one asked.
I made a vague circular gesture. “In, say, a vicinity with a radius of about–” I measured. “–two or three yards….”
“Is this you we’re talking about?”
“It might be me,” I ventured.
My experiences of IT departments in other companies have not been, shall we say, salubrious. It is not so much that IT personnel have been mean and unhelpful as it is that my experiences of IT personnel at previous companies have been that they are not … let us say that they have not been big believers in the “service” part of “service industry,” and leave it at that. I came to my current company wary of IT staff; it would not be too much to say that I was a little terrified of them. Just a bit. Wee-ly. When one of them appeared at my desk a few days after I’d started and addressed me by name, I almost had an accident in my pants, purely on principle.
Two years into this job, I’ve learned that it is actually possible to have a functional, friendly, helpful IT staff. They were laughing at me by this point. “You want a loaner?” they asked kindly, and accepted without too much mirth my abject gratitude and groveling promises never to do it again.
“It’s the whole ‘having a baby’ thing,” I said. I’ve taken to blaming my strange lapses of memory on my son. Not unfairly, I might add. My memory was never this bad before I had him. Coming from a person who regularly used to forget how old she was and when her birthday was, and sometimes even forgot to swallow while eating, this is saying quite a bit. “At least I didn’t forget him at the house and bring the computer instead.”
“That’s important,” they said.
“I don’t see why I couldn’t have just remembered them both.”
“The important thing is that no one was hurt.”
I eyed them. “It is?”
“We don’t do this for everyone,” they told me, as they set up a laptop for my use. “But since you asked nicely–”
“I’ll never do it again, I swear.”
They laughed again.
That night, on my way out, I rode down in the elevator with another employee and one of the IT guys. “How was your day without a laptop?” my colleague asked me.
“Oh, IT lent me a laptop–” I began.
“We don’t always do that,” the IT guy jumped in. Hastily. Just in case she was getting any ideas. He looked at me with great reproach. You told.
“I swear,” I said.
***
A week later, I tip-toed into the IT cubes and cowered meekly in a corner until they noticed me.
“And what can we do for you?” they asked.
“The important thing here,” I said, “the important thing to realize, is that this morning I didn’t forget my baby. I didn’t leave him in the car. I didn’t leave him in the house. I took him to day care, dropped him off, I had his extra diapers, his bottles, his nipples, his baby food, even a change of clothing for him just in case. I signed him in, I put down the notes of his morning care–”
“You forgot your laptop again, didn’t you?”
“The important thing,” I said again. Loudly.